Refund policy

Return & Refund Policy

We want you to love what you wear. If something isn’t right, here’s how returns and refunds work.

Returns

• Items can be returned within 30 days of delivery.

• Items must be unused, unwashed, and in original condition, with all tags attached.

• Returns that show signs of wear, damage, or alteration will not be accepted.

Non-Returnable Items

The following items cannot be returned or refunded:

• Sale or clearance items

• Innerwear, swimwear, or accessories (for hygiene reasons)

• Customized or made-to-order items

Refunds

• Once we receive and inspect your return, you’ll be notified of approval or rejection.

• Approved refunds will be issued to the original payment method within 5–10 business days.

• Shipping fees are non-refundable.

Exchanges

• We offer exchanges for size or color (subject to stock availability).

• If the requested item is unavailable, a refund or store credit will be issued.

Damaged or Incorrect Items

• If you receive a damaged or wrong item, contact us within 48 hours of delivery with photos.

• We’ll arrange a replacement or full refund at no extra cost.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error.

• We recommend using a trackable shipping service.

How to Start a Return

1. Contact us at [your email/contact]

2. Provide your order number and reason for return

3. We’ll send you return instructions